If your business has an online community or forum, you may need the help of a moderator or manager. Here’s how to understand the difference between the two, what they do and how they can help you.
community manager
Should you hire a social media community manager?
The idea of deputizing someone else to act on your behalf in an official capacity is a time-honored tradition. Why then, is it so controversial in social media? Chris Abraham says that hiring someone to speak and respond on your behalf on social media is perfectly fine.