In today’s age, it’s not enough for a brand to just have a Facebook business page. A brand needs to nurture its Facebook community and keep it excited and alive. A Facebook community needs to feel loved. Here are 5 ways to keep your community excited, happy and growing: 1) Run a creative contest. Think […]
HP
HP responds to ‘Why I love public transportation and hate HP’
At the beginning of November I wrote an article titled Why I love public transportation and hate HP after a horrible customer service experience with HP where I had to wait two hours for technical service after I had paid for their tier 2 service. I compared it to public transportation in San Francisco because […]
Why I love public transportation and hate HP
We all complain about public transportation. It’s slow. It’s crowded. It’s delayed. It’s boring. Public transportation can be miserable, but for me it’s not anymore. It’s not because San Francisco MUNI and BART got any cleaner or faster, but because they provided me with some information. They told me when the next bus is coming. […]