September 28, 2012

LeWeb 2012 in the City of Lights and Tech

Ayelet NoffAh, Paris, the city of lights, love and Internet innovation. Yes, folks, it’s that time of the year again for us to gear up and see what’s up with LeWeb Paris on Dec. 4-6, organized by the couple that never ceases to amaze me with their energy, Geraldine and Loic Le Meur.

This year’s LeWeb Paris is about the Internet of things. Continue reading

December 10, 2009

Loic Le Meur interviews Fabrice Grinda at Le Web

Chris AbrahamMy client Fabrice Grinda was in Paris this week at Le Web ’09 after spending the past seven months abroad away from his New York City home. At Le Web, conference organizer Loic Le Meur conducted a fireside chat with Fabrice Grinda, co-CEO of free classifieds site OLX, Inc. Please check it out above.

Continue reading

December 10, 2009

Le Web day 2: End of day show report

David SparkHere’s my second and final show report from Le Web. We had been led to believe that Le Web was going to be about real-time Web. After the first day, we were wondering when that discussion would begin. But by day two we finally got some discussion on that topic.

Watch the video for a summary of day two, mostly about the real-time Web and also some of my critiques about how the show was handled. But for a full analysis of the event, make sure you read my report, The cool and not-so-cool from LeWeb.

Enhanced by Zemanta
December 9, 2009

Le Web day 1: End of day show report

David SparkHere’s my end of day show report for Le Web, the Web 2.0 conference in Paris. I’ve been in Paris for the week reporting with the Traveling Geeks (watch video of us on a train). Watch the video for a quick summary of the companies I saw, plus a quick story at the end about an outbreak Robert Scoble had at the expense of the French entrepreneurs.

Companies and links mentioned in the video.

December 9, 2009

How Dell handles customer service and sales through social media

David SparkAt the Le Web conference in Paris, I spoke with Richard Binhammer, better known as @RichardATDell on Twitter. Three years ago Richard, who was and still is working in public affairs, was told by his boss to start getting engaged in blogger relations. It appears that Binhammer’s move into social media was one of the many responses to the 2005 Dell Hell outburst initiated by social media consultant Jeff Jarvis, who wrote an open letter to Dell complaining about Dell’s customer service. At the time, Dell’s response was, “We don’t respond to bloggers.”

Continue reading