Chris Ladd in the latest issue of Good magazine: Consumer Justice Online. Some great examples here of the power of the Internet to redress the balance of power between corporations and citizens. Excerpts: Dave Stolte, the guy with the $3,000 iPhone bill, struck out dealing with AT&T’s service representative. Stolte would have to pay, they […]
Consumer
MaxRoam: Travel global, pay local
I’m traveling to Israel this week as part of a social media delegation. Among the million and one things I had to do to prepare was get a local cell phone service that won’t bankrupt me. Andy Abramson, who knows about these things, says the usual roaming charges you’ll pay your usual carrier (in my […]
AmazonMP3: Own music free and clear
Holy hannah, I’ve been putting off a blog entry about this since September, so it’s time to get this posted: If you think iTunes is the only option for download-to-purchase music on the Web, let me introduce you to AmazonMP3. I just bought a boatload of tunes on both AmazonMP3 and iTunes this past […]
On my doorstep: Samsung hi-def camcorder
I’ve written a lot of consumer electronics reviews over the years — indeed, I wrote a weekly column for Engadget with interviews of tech CEOs not long ago — so somehow I fell onto the radar screen of Samsung, which just sent me the Samsung SC HMX10 HD video recorder to check out. I’m […]