Photo by Zuberance Advice for brands on interacting with your customers One of the enduring questions in the social media landscape is: Can we really use social tools to move the needle financially? That topic was met head on Tuesday evening at an event in San Francisco titled How to Turn Word of Mouth […]
Highlights of BlogWorld Expo 2010
Last week’s BlogWorld & New Media Expo was one of the best social media gatherings I’ve attended in some time, and not just because of the Las Vegas nightlife. The conference is attracting an increasingly robust set of tracks that highlight leading thinkers from sectors like social health, nonprofits, travel, mobile and social media business. […]
Web 3.0 demystified: An explanation in pictures
Socialmedia.biz contributor Deltina Hay now has a featured column on Technorati called You’ll Be Back: Search Optimization & Survival. The column focuses on search optimization as it applies to the entire Web: search engines, social search, mobile search, the semantic Web, etc. You can read the articles right here on Socialmedia.biz every week. In this […]
Monitoring Social Media – San Francisco
Iwas impressed by the last gathering put on in San Francisco by this team — Social Media Marketing 2010 — so I can heartily recommend Monitoring Social Media, a full day conference on Thursday followed by a half-day training bootcamp on Friday. Monitoring and tracking are among the least understood elements of brands’ social media […]
Moderating a session at BlogWorld Expo
Mobilizing your social network View more presentations from JD Lasica. Can individuals and organizations use social media to advance the social good and create meaningful societal change? In his Oct. 4 article in the New Yorker, author Malcolm Gladwell argues no. The revolution will not be tweeted, he says. “We seem to have forgotten what […]



